WHAT ARE THE MINIMUM SYSTEM REQUIREMENTS?

Internet connection:

A broadband internet connection (DSL/cable or higher) of 500kbps or higher is needed for WRC+. If you have an internet connection speed of 3.0Mbps or higher and your computer meets the requirements below, you will be able to enjoy WRC+ content at its highest video quality. You can check the speed of your internet connection at www.speedtest.net. Keep in mind that the speed of your internet connection may vary on mobile devices especially if you are not connected through WIFI.

 

Operating System:

  • Windows XP (or higher)
    • Macintosh OS X v.10.1 (or higher)
    • iOS 6.X (or higher)
    • Android 3.X (or higher)
  • Browser:
    • Internet Explorer 10.0 (or higher)
    • Firefox 4.0 (or higher)
    • Safari 4.0 (or higher)
    • Chrome 20.0 (or higher)
  • Hardware:
    • 1024 MB RAM
    • Screen resolution:
    • Computer and Laptop 1024x768 (or higher)
    • Mobile device 480x800 (or higher)

 

WHICH BROWSER DO I NEED?

The following browser versions are recommended:

  • Internet Explorer 10.0 (or higher)
  • Firefox 4.0 (or higher)
  • Safari 4.0 (or higher)
  • Chrome 20.0 (or higher)

 

DO I NEED INTERNET CONNECTION TO USE WRC+?

A broadband internet connection (DSL/cable or higher) of 500kbps or higher is needed for WRC+. If you have an internet connection speed of 3.0Mbps or higher and your computer meets the requirements below, you will be able to enjoy WRC+ content at its highest video quality. You can check the speed of your internet connection at www.speedtest.net

Keep in mind that the speed of your internet connection may vary on mobile devices especially if you are not connected through WIFI.

 

WHICH SPEED IS RECOMMENDED FOR MY INTERNET CONNECTION?

A broadband internet connection (DSL/cable or higher) of 500kbps or higher is needed for WRC+. If you have an internet connection speed of 3.0Mbps or higher and your computer meets the requirements below, you will be able to enjoy WRC+ content at its highest video quality. You can check the speed of your internet connection at www.speedtest.net.

Keep in mind that the speed of your internet connection may vary on mobile devices especially if you are not connected through WIFI.

 

ON HOW MANY DEVICES CAN I USE WRC+ AT THE SAME TIME?

WRC+ supports two concurrent log-ins per subscription. This means you can access your WRC+ subscription on more than one computer or device simultaneously.

 

AFTER I SIGN IN AND CLICK ON A VIDEO OR FEATURE, I ONLY GET A SPINNING CIRCLE (OR EMPTY BLACK SCREEN OR WHITE SCREEN). WHAT SHOULD I DO?

This may be related to a web browser media player plug-in issue. Follow these steps to resolve:

First step, uninstall Adobe Flash Plug-in.

  • On a PC, do this through your CONTROL PANEL > ADD/REMOVE PROGRAMS.
  • On a Mac, drag Adobe Flash Player from applications to your Trash; or use Finder to locate Adobe Flash Player install manager, and uninstall
  • Once you have removed Adobe Flash, ***restart your computer***
  • Finally, download/install Flash directly from Adobe's website: http://get.adobe.com/flashplayer/